1. Data Controller Overview
The legal entity responsible for the processing of your personal information under this policy is Socialsprpickradr Travel Intel Lda (Company Registration Number: 518392019), with its registered seat at Avenida da Liberdade 245, 4º Dto, 1250-143 Lisbon, Portugal ("Socialsprpickradr", "we", "our", or "us"). We can be contacted directly at [email protected].
2. Personal Data We Collect
We collect personal information solely to the extent necessary to provide authoritative digital chronicles and respond to user communications. The categories of information collected include:
- Inquiry Data: When you submit a query via our contact form, we collect your full name, email address, topic preference, and the substantive content of your message.
- Technical and Device Metadata: When you browse our platform, our servers log standard internet transmission details, such as truncated/pseudonymized IP addresses, browser agent identifiers, referring URL strings, and operating system types.
- Consent Records: We record your selected cookie preferences locally within your browser storage to honor your consent decisions across sessions.
3. Legal Grounds for Data Processing (GDPR Article 6)
We process your personal data under the following recognized legal foundations:
- Consent (Art. 6(1)(a)): Applied when you explicitly submit inquiries through our contact forms or grant permission for non-essential statistical cookies.
- Legitimate Interests (Art. 6(1)(f)): Necessary to protect platform integrity, prevent spam or malicious bot submissions, and maintain technical operational uptime.
- Legal Compliance (Art. 6(1)(c)): Pertaining to statutory document retention obligations under Portuguese commercial regulations.
4. Third-Party Service Providers and Sub-Processors
We do not sell, lease, or monetize your personal details. We engage vetted technical processors to operate platform infrastructure under strict confidentiality and data-processing covenants. These third parties include cloud hosting providers situated within the European Economic Area (EEA), domain registrar technical relays, and transactional mail routing services. Where transfers outside the EEA occur, they are governed by European Commission Standard Contractual Clauses (SCCs).
5. Data Retention Protocols
We retain correspondence records received through contact inquiries for no longer than twenty-four (24) months, after which records are permanently erased from our active databases unless ongoing legal disputes necessitate preservation. Anonymized server logs are automatically cycled and overwritten within ninety (90) days.
6. Your Statutory Rights under GDPR & CCPA
If you are a resident of the European Union, European Economic Area, or jurisdictions with comparable privacy frameworks (such as California under the CCPA/CPRA), you maintain enforceable rights regarding your data:
- Right of Access: You may request confirmation as to whether we process your data and obtain a verifiable copy.
- Right to Rectification: You may demand correction of inaccurate or incomplete personal records.
- Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where retention lacks legitimate legal necessity.
- Right to Restriction and Objection: You may contest processing grounded on legitimate interests or request temporary processing freezes.
- Right to Data Portability: You may obtain your provided personal data in a structured, machine-readable format.
- Right to Withdraw Consent: Where processing rests on consent, you may revoke it at any juncture without retroactively invalidating previous processing.
To exercise any of these entitlements, email our appointed Data Protection Officer at [email protected] with "Data Subject Request" in the subject heading.
7. Supervisory Authority Oversight
In accordance with GDPR Article 77, you possess the right to submit a complaint before a competent regulatory authority, particularly within your member state of habitual residence or place of alleged infringement. In Portugal, the competent oversight agency is the Comissão Nacional de Proteção de Dados (CNPD), located at Av. D. Carlos I, 134, 1º, 1200-651 Lisbon, Portugal.